Check-in/out Questions


By Paul H

updated over 1 year ago
  • The kids were not checked out; does this affect anything? Yes, failing to check out kids will mean they don't show up in attendance reporting (available on the *Popular Plan*). For a quick fix, go to your dashboard and select the mass checkout button.
  • Is there a way to add kids after a service if they were not checked in? Our system purposely does not allow this due to security concerns.
  • What if there are different people checking kids in and out? Say mom drops the kids off, but dad picks them up. Or maybe Aunt Betty, or Grandma, get the picture. No problem!  Check out some potential solutions in our article, "Pickup options for multiple guardians."


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